Returns Policy
Braintree Hemp will accept a returned item under the following conditions:
- the customer must have a valid receipt for the item
- the item is returned within 12 days of the customer receiving it
- the item must be in new and un-worn condition
- the tags are attached to the garment
Given the above conditions are met, a customer may return an item, for a refund or exchange the item for another size or colour of similar style. However, Braintree Hemp will not pay any postage and the customer will incur a 20% re-stocking fee. Briantree Hemp may, at its option, waive the re-stocking fee.
